Your cart is currently empty!
Shipping & Delivery Policy
At The House of Yahya, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping guidelines below.
1. Shipping Within Pakistan 🇵🇰
- Free Shipping: Available on all orders across Pakistan.
- Delivery Time: Typically 2–5 business days depending on location.
- Courier Partners: We work with trusted courier services to ensure timely delivery.
2. International Shipping 🌍
- Free International Shipping: Orders above $200 USD qualify for free shipping.
- Standard Shipping Fee: For orders below $200, shipping charges are calculated at checkout.
- Delivery Time: Typically 7–15 business days, depending on the destination and customs clearance.
- Customs Duties & Taxes:
- Customers are responsible for any import duties, customs fees, or taxes imposed by their country.
- These charges are not included in our product prices or shipping fees.
3. Order Processing
- All orders are processed within 24–48 hours (business days only).
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive a confirmation email with tracking details once your order has been shipped.
4. Tracking Your Order
- Once shipped, you will receive a tracking number via email.
- You can track your package on the courier’s website for real-time updates.
5. Delays & Responsibility
- While we aim for timely delivery, delays may occur due to customs checks, courier issues, or unforeseen events.
- The House of Yahya is not responsible for delays caused by third-party logistics or customs authorities.
6. Incorrect Address or Failed Delivery
- Customers are responsible for providing an accurate shipping address at checkout.
- If an order is returned due to an incorrect address or failed delivery, the customer will bear the re-shipping cost.
7. Contact & Support
For any shipping-related questions, please contact our 24/7 support team:
📧 support@thehouseofyahya.com