Welcome to The House of Yahya
مرحبًا بكم في بيت يحيى

Shipping & Delivery Policy

At The House of Yahya, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping guidelines below.

1. Shipping Within Pakistan 🇵🇰

  • Free Shipping: Available on all orders across Pakistan.
  • Delivery Time: Typically 2–5 business days depending on location.
  • Courier Partners: We work with trusted courier services to ensure timely delivery.

2. International Shipping 🌍

  • Free International Shipping: Orders above $200 USD qualify for free shipping.
  • Standard Shipping Fee: For orders below $200, shipping charges are calculated at checkout.
  • Delivery Time: Typically 7–15 business days, depending on the destination and customs clearance.
  • Customs Duties & Taxes:
    • Customers are responsible for any import duties, customs fees, or taxes imposed by their country.
    • These charges are not included in our product prices or shipping fees.

3. Order Processing

  • All orders are processed within 24–48 hours (business days only).
  • Orders placed on weekends or public holidays will be processed the next business day.
  • You will receive a confirmation email with tracking details once your order has been shipped.

4. Tracking Your Order

  • Once shipped, you will receive a tracking number via email.
  • You can track your package on the courier’s website for real-time updates.

5. Delays & Responsibility

  • While we aim for timely delivery, delays may occur due to customs checks, courier issues, or unforeseen events.
  • The House of Yahya is not responsible for delays caused by third-party logistics or customs authorities.

6. Incorrect Address or Failed Delivery

  • Customers are responsible for providing an accurate shipping address at checkout.
  • If an order is returned due to an incorrect address or failed delivery, the customer will bear the re-shipping cost.

7. Contact & Support

For any shipping-related questions, please contact our 24/7 support team:

📧 support@thehouseofyahya.com