Welcome to The House of Yahya
مرحبًا بكم في بيت يحيى

Privacy Policy

At The House of Yahya (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (thehouseofyahya.com), make a purchase, or interact with our services.

By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information – such as your name, email address, phone number, billing/shipping address, and payment details when you place an order.
  • Non-Personal Information – such as browser type, device information, IP address, and browsing activity on our site.
  • Cookies & Tracking Data – to improve your shopping experience, we may use cookies and similar technologies to analyze traffic, save preferences, and personalize content.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.
  • To communicate with you regarding your purchases, support, or inquiries.
  • To improve our website, products, and customer experience.
  • To send promotional emails or offers (only if you opt in).
  • To comply with legal obligations or resolve disputes.

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share information with:

  • Trusted service providers (e.g., shipping companies, payment gateways) to complete your orders.
  • Legal authorities if required by law or to protect our rights.

4. Payment Security

We use secure third-party payment processors (JazzCash, EasyPaisa, Payoneer, PayPal, Visa/Mastercard).

We never store your complete credit/debit card details on our servers.

5. Data Protection & Security

  • We implement SSL encryption and security measures to protect your personal data.
  • While we take all reasonable steps, no online platform is 100% secure. You use our site at your own risk.

6. Your Rights

You have the right to:

  • Access, update, or request deletion of your personal information.
  • Opt out of promotional communications at any time.
  • Request details of the data we hold about you by contacting us.

7. Cookies Policy

Our website uses cookies to:

  • Remember your preferences and shopping cart.
  • Analyze site performance and visitor behavior.
  • Provide personalized recommendations.

You can disable cookies in your browser settings, but this may limit site functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 support@thehouseofyahya.com