1. Do you ship worldwide?

Yes, we ship both within Pakistan and internationally. Shipping across Pakistan is free, while international shipping is free on orders above $200 USD.

2. How long does delivery take?

• Pakistan: 2–5 business days.
• International: 7–15 business days (depending on customs and location).

3. What payment methods do you accept?

We accept:

• Cash on Delivery (within Pakistan)
• Bank Transfer / JazzCash / EasyPaisa
• Visa / Mastercard (via secure payment gateway)
• PayPal & Payoneer (for international customers)

4. Are the gift boxes customizable?

Currently, our boxes come in curated collections. However, for bulk or corporate orders, we do offer customized gift boxes upon request. Please contact us at support@thehouseofyahya.com.

5. What if I don’t like my product?

No worries — we offer a 7-day return policy for eligible items. Products must be unused and in their original packaging. (See our full Refund & Return Policy).

6. Do you offer Cash on Delivery (COD) for international orders?

No. COD is only available within Pakistan. For international customers, we accept card payments, PayPal, and Payoneer.

7. How are the products packaged?

Every item comes in our signature luxury gift box — carefully designed to reflect elegance, sophistication, and tradition.

8. Do you offer bulk or corporate gifting?

Yes! We specialize in premium corporate gifting. Whether for employees, clients, or events, we can create customized packages. Contact us for quotations.

9. How can I contact customer support?

Our support team is available 24/7 via:

📧 support@thehouseofyahya.com